Block services
Our block property services management and maintenance services provided to residential or
commercial buildings that are divided into multiple units (e.g. flats, apartments, offices).
Building & Estate Management in Partnership with Concierge Services LondonConcierge Services London
Routine inspections of common areas and building fabric
Maintenance and repair coordination (e.g., roofing, windows, cladding)
Managing communal spaces (lobbies, corridors, lifts, staircases)
Arranging gardening/landscaping services for shared outdoor areas
Cleaning of communal areas
Waste management and bin store upkeep
Pest control (in shared areas)
Utilities & Facilities Management
Management of communal electricity, gas, water supplies
Lift maintenance and servicing
Fire alarm, emergency lighting, and smoke detector checks
Entry systems and intercom maintenance
CCTV and security system management
Water hygiene testing (e.g., Legionella control)
Financial Management
Service charge budgeting and collection
Ground rent collection (if applicable)
Reserve fund (sinking fund) planning
Preparing year-end accounts
Financial reporting to residents or landlords
Managing payments to contractors and suppliers
Legal & Compliance
Ensuring compliance with health and safety legislation
Fire risk assessments and actions
Asbestos surveys and monitoring (if applicable)
Insurance arrangements (building, public liability, etc.)
Lease compliance enforcement
Liaising with solicitors for leasehold matters
Resident & Leaseholder Support
Handling resident queries and complaints
Communication with residents (notices, newsletters)
Organising and chairing AGMs (Annual General Meetings)
Facilitating repairs reported by residents
Mediation of disputes between leaseholders or tenants
Repairs & Maintenance Coordination
Emergency repairs (e.g., leaks, electrical faults)
Planned preventative maintenance (PPM)
Refurbishment and improvement projects
Contractor sourcing and supervision
Ensuring quality control of works
Major Works & Project Management
Section 20 consultations for major works
Overseeing large-scale refurbishments (e.g., roofing, windows)
Contract tendering and management
Clerk of works services (monitoring quality/progress)